We want you to be completely satisfied with your purchase. The following information will help facilitate your return of an unused product, or a warranty claim for a defective product, either of which may be processed at a Batteries Plus® retail store, or by calling 800-677-8278.
Products purchased from X2PowerBattery.com or at a Batteries Plus® location may include a warranty, depending on the product's manufacturer, age, and cause of the defect. Our policy is to honor warranty claims within the warranty period unless the defect is caused by owner/user abuse or negligence or if the product was not used as intended. Further, to the fullest extent possible under applicable law, X2PowerBattery Batteries Plus® will not be liable for consequential, incidental or punitive damages.
Warranty coverage is not transferable (it applies to the original purchaser only), and requires a proof of purchase or original receipt.
A warranty claim may require product analysis prior to issuance of a credit or replacement, which may take up to two (2) business days to process.
Specific terms and conditions of warranty policies will vary by product type, and may be modified over time. For specific terms and conditions, please see a store representative or call 1-800-677-8278.
The warranties for the specific products are the exclusive and only warranties that we provide with respect to the products we sell.
BATTERIES PLUS® MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.