Shipping policy

We want you to experience a safe, secure and completely satisfied shopping experience. shipments are made from our fulfillment center located in Wisconsin. ships to US addresses only. Orders placed online to be picked up at a store will be subject to availability status of products at selected location. The store will communicate directly with you on availability.

Estimated Shipping Time

  • All times listed are Central time. Business days are Monday–Friday, for week day National Holidays your order will ship next business day.
  • Orders placed before 3 PM, Monday thru Friday: Your order should ship that same business day.
  • Orders placed after 3 PM, Monday thru Friday: Your order should ship the following business day.
  • Orders placed after 3 PM, Friday thru Sunday: Your order will ship the following Monday.

Based on your location and zip code, UPS Ground delivery service is commonly one to five business days from the date we ship your order. Please verify UPS delivery service to your location – UPS does NOT guarantee delivery within stated service times to remote locations.


The preferred small parcel carrier is UPS. Service availability, time in transit, shipment tracking, and delivery guarantee policy for all UPS services are available at the UPS website,  . reserves the right to substitute alternative carriers based on shipment size and weight, shipping requirements, and market conditions. You will be contacted by our Customer Care center when this change in carrier occurs. may make multiple shipments to fulfill an order. Shipping charges will be calculated based upon a single shipment from one location. Additional shipping fees will not apply.

Shipping Services ships all orders UPS ground service unless specified. We also offer the following UPS Air Services:

  • UPS Next Day Air
  • UPS Next Day Air Saver
  • UPS Second Day Air

To calculate delivery time to your location, please visit   for specific guarantee details and service availability. No weekend delivery service is available.

Currently, we do not ship to:

  • Post Office Box address
  • Military (APO/FPO) addresses
  • Canada, Puerto Rico or Mexico

We reserve the right to change or discontinue Free Shipping at any time.


Failed Delivery Attempts

Signature may be required at the time of delivery by UPS for higher value orders. If the driver feels it is best to obtain a signature and no one is present to accept the delivery after three attempts, the package will be returned to us.


Please contact our Customer Care Team with any questions regarding tracking, delivery, damage claims or any other shipping concerns.